FAQ - Command, Control and Communications

 

 

 

Q: There is no Mobilising information appearing on the Scroller?

A:  Reset the FireNET and ensure that the Checking Memory message appears.  If the message appears, then the unit has power and a good connection to the FireNET.

Q:  No Mobilising information is appearing on the Scroller?

A:  Reset the FireNET and ensure that the 'Checking Memory' message appears. If the message appears, then the unit has power and a good connection to the FireNET.

Q:  When printing, a blank line appears between each line?

A:  Using a browser, change the delimiter settings for this particular printer. The settings can be found under Tasks/Mobilising/Printing/Advanced.

Q:  How can I back-up the configuration in the FireNET?

A:  Copy all of the files from the \FLASH0\config\bin directory.

Q:  What is the default IP address of the FireNET?

A:  Please contact Remsdaq.

Q: How can I find out the IP address of the FireNET?.

A:  Run a Terminal program such as Hyper Terminal on a PC with settings of 9600 baud, 8 Data bits, 1 Stop bit and No Parity. Connect to Port 1 on the FireNET Main Controller Board. Power up the unit and after approximately 25 seconds information will appear with details of the basic configuration.