Fire Services Command and Control Systems

The Command and Control Room forms the nerve centre of the modern Fire & Rescue Service. As incidents increasingly become more complex, Fire Service control centre operators have an ever greater need for a variety of up-to-date information to be immediately available. The system capability has to keep pace with these needs but without being over-complex for the user.

Remsdaq has developed a complete solution to assist Fire Services in their management and control of incidents: comprising of Resque 4i and FireNet.

Resque 4i Software

A fresh approach to fire service incident management, command and control, resource and attribute management.

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FireNET Station End Equipment

A next generation Station End Equipment (SEE) for installation within a fire station.

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Mobilising Command and Control

Remsdaq provides a complete service for the design, supply and maintenance of fire service control room solutions. Our systems are state-of-the-art and provide the best solution for command despatch operations. Resque 4i is a scalable, incident management software package, designed to enable call handlers to take and act on calls efficiently and to provide the most appropriate emergency service response and resources.

Intuitive call handling with intelligent address matching
Flexible and adaptable rule and action plan configuration
GEO code based offers with dynamic mapping
Independent multi-tasking and multi-view screens
Operates on multiple operating platforms, locally or hosted
REST API integration to third party services

For added peace of mind we provide 24/7 maintenance and support plans to ensure operations run smoothly and without interruption.

Clients and Reference List

Bedfordshire Fire & Rescue Service
Cambridgeshire Fire and & Rescue Service
East Sussex Fire & Rescue Service
Essex County Fire & Rescue Service
Suffolk Fire & Rescue Service
West Sussex Fire & Rescue Service